Service Manual


NAMANE APP

Convenience Store(Cash)
Top-Up



☑️ Convenience Store(Cash) Top-Up in App

- NAMANE App > 'MY CARD' > 'Pay Card Top-up' > Choose 'Convenience Store(Cash) Top-Up'


📝 Key Summary

[1] Convenience Store (Cash) Top-Up is a method where you receive a barcode from the app, make a cash payment at a convenience store, and then top up.

[2] Convenience Store(Cash) Top-Up can be topped up with a minimum of 1,000 won

[3] Can only be charged in cash at convenience stores.

[4] Charging is possible only during the valid time of the barcode and if the valid time of barcode is exceeded, refresh it.




✅ Convenience Store(Cash) Top-Up in App

[1] NAMANE APP > 'MY CARD' > Select the card you want to top-up.

[2] Select 'Pay Card Top-up'

[3] Select 'Convenience Store(Cash) Top-Up'

[4] Enter the amount and select 'Next'.

[5] After verifying the expected top-up amount excluding commission, select 'Next'.

[6] After confirming the final payment/top-up amount, agree to the terms and conditions. 

[7] Select 'Top-up' 

[8] Enter the Password 

[9] Go to convenience store and proceed with the payment with the issued barcode. 

[10] Once the payment is completed, the charge complete!




✅ Withdrawal at CU convenience store

[1] NAMANE APP > 'MY CARD' > Select the card you want to withdraw.

[2] Select 'CU CVS Withdraw'

[3] Enter the amount and select 'Next'.

[4] After verifying the expected withdrawal amount and service fee, select 'Next'.

[5] After confirming the final payment amount, agree to the terms and conditions. 

[6] Select 'Withdraw' 

[7] Enter the Password.

[8] Complete cash withdrawal using the barcode issued at the CU convenience store!



✅ Notices when cash withdraw with 'CU CVS Withdraw' in the app 

※ Top up is only possible at CU convenience stores.

※ Withdrawal is only possible at CU convenience stores.

※ The minimum amount for cash withdrawal at convenience stores is ₩1,000 and the maximum amount is ₩30,000.

※ Fees are paid together.

※ Convenience store charging is only possible during the barcode validity period. If the validity time (2 minutes) exceeds, you must authenticate again and receive a new barcode.

※ Convenience store cash withdrawals cannot be cancelled.