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Service Manual


NAMANE APP

Pay Card Transfer


☑️ Pay Card Transfer 

- NAMANE App > 'MY CARD' > Choose 'Pay Card Transfer'


📝 Key Summary

[1] 'Pay Card Transfer'> 'Enter Account no.': You can make a transfer by entering the account number.

[2] 'Pay Card Transfer'> 'Scan QR code': You can make a transfer by scanning the NAMANE QR code.

[3] A fee will be charged when transferring money, and the amount to be transferred must be equal to or greater than the amount including the transfer fee.


⛔️ Before transferring money!

  • The name displayed to the recipient during the transfer is set by default as 'iA-NAMANE ID' and this can be changed during the transfer confirmation process.
  • The amount available for transfer is determined by considering the current Pay Balance, transfer limit, and the method by which the amount is charged. The amount charged using credit/debit cards, and digital payment methods (KakaoPay, Naver Pay) cannot be transferred.
  • A fee is incurred when using the transfer service, and the amount for sending, including the fee, must be in the Pay Balance for the transfer to be possible.
    ✓ Below 100,000 KRW: 500 KRW per transfer
    ✓ Above 100,000 KRW: 1,000 KRW per transfer

✅ Transfer with NAMANE APP > Enter Account no. 

[1] NAMANE App > 'MY Cards' > Select the card to transfer the balance
[2] Click the "Pay Card Transfer"
[3] Select "Enter Account no." in the pop-up.
[4] Select the bank to which you will send and enter the account no.
[5] Enter the amount you want to transfer.
[6] Confirm the entered information and select "Transfer".

✓ You can change the name displayed to the recipient in the "Message to Recipient" section.

[7] Input the security password.
[8] Transfer completed!


※ The recipient's display is set by default as the logged-in account ID in the NAMANE app and can be modified by clicking.


✅ Transfer with NAMANE APP > Scan QR code 

⛔️ Just before QR code transfer! 

  • You can only use NAMANE QR transfer with the QR design above!

[1] NAMANE App > 'MY Cards' > Select the card to transfer the balance
[2] Click the "Pay Card Transfer"
[3] Select "Scan QR code" in the pop-up.
[4] Scan the NAMANE QR with the camera.
[5] Enter the amount you want to transfer.
[6] Confirm the entered information and select "Transfer".

✓ You can change the name displayed to the recipient in the "Message to Recipient" section.

[7] Input the security password.
[8] Transfer completed!


※ The recipient's display is set by default as the logged-in account ID in the NAMANE app and can be modified by clicking.

⛔️ Before transferring money!

  • The name displayed to the recipient during the transfer is set by default as 'iA-NAMANE ID' and this can be changed during the transfer confirmation process.
  • The amount available for transfer is determined by considering the current Pay Balance, transfer limit, and the method by which the amount is charged. The amount charged using credit/debit cards, and digital payment methods (KakaoPay, Naver Pay) cannot be transferred.
  • A fee is incurred when using the transfer service, and the amount for sending, including the fee, must be in the Pay Balance for the transfer to be possible.
    ✓ Below 100,000 KRW: 500 KRW per transfer
    ✓ Above 100,000 KRW: 1,000 KRW per transfer

✅ Transfer with NAMANE APP > Enter Account no.

[1] NAMANE App > 'MY Cards' > Select the card to transfer the balance
[2] Click the "Pay Card Transfer"
[3] Select "Enter Account no." in the pop-up.
[4] Select the bank to which you will send and enter the account no.
[5] Enter the amount you want to transfer.
[6] Confirm the entered information and select "Transfer".

✓ You can change the name displayed to the recipient in the "Message to Recipient" section.

[7] Input the security password.
[8] Transfer completed!


※ The recipient's display is set by default as the logged-in account ID in the NAMANE app and can be modified by clicking.


✅ Transfer with NAMANE APP > Scan QR code

⛔️ Just before QR code transfer!

  • You can only use NAMANE QR transfer with the QR design above!

[1] NAMANE App > 'MY Cards' > Select the card to transfer the balance
[2] Click the "Pay Card Transfer"
[3] Select "Scan QR code" in the pop-up.
[4] Scan the NAMANE QR with the camera.
[5] Enter the amount you want to transfer.
[6] Confirm the entered information and select "Transfer".

✓ You can change the name displayed to the recipient in the "Message to Recipient" section.

[7] Input the security password.
[8] Transfer completed!


※ The recipient's display is set by default as the logged-in account ID in the NAMANE app and can be modified by clicking.

✅ Transfer Limit Information

  • The NAMANE card transfer service has limits per transaction, per day, and per month for each member.
    ✓  The transfer limit is determined based on the usage performance of the NAMANE card.

※ The transfer limit is per member account, not per card.
※ The transfer limit is based on the actual transferred amount excluding fees.


✅ Notice on Transfer
※ There is no limit on the number of times you can use the transfer within the transfer limit, but fees are incurred with each transfer.
※ You can transfer a minimum amount of 1,000 KRW.
※ Only pay balance can be transferred. If you want to transfer transportation balance, please convert it to pay balance first, and then transfer the pay balance.
※ Cards registered using the transfer service cannot use the transfer service even if registered to a different account.
※ At the request of the Financial Supervisory Service and card companies, the transfer service for charged card balance may be restricted. Transfers are not possible for amounts charged with credit/debit cards, and digital payment methods (KakaoPay, Naver Pay).
※ The security password is the same as the password used when logging in.
※ The transfer service is not available during bank inspection hours from 23:30 to 00:30(KST).
※ Cancellation of mistaken transfers due to customer error for completed transfer transactions is not possible. Please verify the recipient's information accurately before making the transfer.
※ To use the transfer service, please check the version of the NAMANE app. Android version 2.6.9 or higher, iOS version 2.0.68 or higher is required. (You can check the version of the NAMANE app on the 'Settings' page within the app.)