NAMANE APP
Lock Card
☑️ Lock Card - Lock Card : NAMANE App > 'MY CARD' > 'Card Management' > Click 'Lock this Card' - Unlock Card : NAMANE App > 'MY CARD' > Click 'UnLock Card' 📝 Key Summary [1] ‘Lock Card’ can be used to temporarily lock a card in case of loss/theft. [2] Free to temporarily lock/unlock in the NAMANE app [3] Cards can be used again normally after being unlocked. |
✅ Set a Card Lock
[1] NAMANE App > 'MY CARD' > Select a card to temporarily lock.
[2] Select the ‘Card Management’ button.
[3] Select ‘Lock this Card’.
[4] Enter the security password.
[5] Select ‘Lock’ when prompted.
[6] Card has been temporarily locked!
✅ Unlock Card
[1] NAMANE App > 'MY CARD' > Select a card to unlock.
[2] Select the ‘Unlock Card’ button.
[3] Enter the security password.
[4] Select ‘OK’ when prompted to unlock.
[5] Card has been unlocked!
NAMANE APP
☑️ Lock Card - Lock Card : NAMANE App > 'MY CARD' > 'Card Management' > Click 'Lock this Card' - Unlock Card : NAMANE App > 'MY CARD' > Click 'UnLock Card' 📝 Key Summary [1] ‘Lock Card’ can be used to temporarily lock a card in case of loss/theft. [2] Free to temporarily lock/unlock in the NAMANE app [3] Cards can be used again normally after being unlocked. |
✅ Set a Card Lock
[1] NAMANE App > 'MY CARD' > Select a card to temporarily lock.
[2] Select the ‘Card Management’ button.
[3] Select ‘Lock this Card’.
[4] Enter the security password.
[5] Select ‘Lock’ when prompted.
[6] Card has been temporarily locked!
✅ Unlock Card
[1] NAMANE App > 'MY CARD' > Select a card to unlock.
[2] Select the ‘Unlock Card’ button.
[3] Enter the security password.
[4] Select ‘OK’ when prompted to unlock.
[5] Card has been unlocked!
✅ Notes on ‘Lock Card’
※ You can only temporarily lock Pay Balance cards, transit balance cannot be temporarily locked on the 'NAMANE' app. Please contact Railplus Customer Center for transit balance.
※ Pay card payment and charging are not possible when the card is temporarily locked, but you can charge and use the transportation card offline.
※ If you lose your card, please use the ‘Card Cancellation’ function.
※ The temporary lock on your card can be released at any time, and when it is unlocked, you can use the card as you have previously done before.
※ If the primary card is locked, the next registered card is automatically set as the primary card. You can change it by clicking the ‘Card Management' button.
